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On average, welding bars need to be replaced after 5,000. 

Use a soft cloth with a little alcohol and gently wipe along the edge of the welding bar to clean off any plastic residue and dirt. 

CAUTION:

Dot not use any detergent, abrasive solvent and/or objects like scissors, cutters, letter openers, etc. to clean the welding bar. These can damage the welding bar and prevent the machine from cutting properly. 

Video on How to Replace the Welding Bar

This code lets you know it might be time to replace the welding bar, which should be replaced every 5,000 cuts. Code 501 appears every 5,000 cuts and should disappear after 50 additional cuts. 

Turn off machine and try again after 5 minutes. If problem persists email support@colibriusa.com

You may contact our support center via email support@colibriusa.com

You may contact our support center via email support@colibriusa.com

You may contact our support center via email support@colibriusa.com 

This code locks the machine when a cover is not recognized as a CoLibri cover. 

Contact our service department for help. You may email support@colibriusa.com

You can check the heat setting on the machine. Contact our service department for help by emailing support@colibriusa.com

Most likely it will need a new wire for the motor to raise the head up and down or the machine might need a new motor. You can contact our service department via email support@colibriusa.com to arrange for repairs. 

If you are trying to cut the cover and it's being pulled there might be plastic residue on the roller. You can turn the machine over carefully and try to clean the roller using a soft cloth with alcohol to remove plastic residue.  Then rub the roller bar with a paper towel.  If this doesn't fix the problem contact our service department via email support@colibriusa.com

The material with which CoLibrì's covers are made (Polyethylene) can last for decades, if not centuries, when preserved in the right conditions. When it comes to a book cover applied to a book, its durability depends on how often the book is circulated and how it's handled every time the book is circulated.

No worries. The CoLibri covers are recyclable. Just take the old covers or the excess scraps and put them in the recycle bin and that's it. 

You can also use it to protect pictures and port cards, and to make custom fit bags for small objects.

E-DaVinci System User Manual

E-Leonardo System User Manual

For further assistance, please email support@colibriusa.com

The best way to reach out to us is by emailing support@colibriusa.com or you can leave us a voicemail at 310-846-5902

If you need to send your machine back for service email support@colibriusa.com and we'll be more than happy to help you with this. 

To keep your CoLibri machine maintained for efficiency, follow these helpful tips. They are simple and quick procedures for prolonging the life of your CoLibri machine. 

CAUTION!

Before starting any maintenance, switch off the unit, turning off the main switch, and disconnect the power cable. 

After many cuts the rubber roller may become dusty and slippery.  When this occurs, the CoLibri machine can't separate the plastic waste. 

Place the machine vertically. Get rubbing alcohol, a cloth and a paper towel.

Using the alcohol-moistened cloth, wipe the rubber roller along the surface.

Then, vigorously rub the roller with the paper towel so that paper dust is deposited to ensure a greater friction and a better grip. 

CAUTION:

Make sure the to switch off the unit, turning off the main switch, and disconnect the power cable. 

By accessing the "Menu Setting" it's possible to set the temperature of the weld (page 29-User Manual)

This can solve two major problems:

1: The machine can't separate the plastic waste.

Try Raising the weld temperature at least 1 level

2: The machine leaves too many filaments

Try lowering the weld temperature at least 1 level

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